Cancellation & Refund Policy

Cancellation and Refund Policy for Meduri Projects Private Limited

Last updated: April 19, 2024

Thank you for shopping at Meduri Projects Private Limited.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Meduri Projects Private Limited, 6-28/118, Gayathri Nagar, Dammaiguda, Kessara Mandal, Hyderabad, Telangana, India - 500083..
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Meduri Projects Private Limited, accessible from https://prathibhachand.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

You are entitled to cancel Your Order within14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: support@prathibhachand.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

In order for the Goods to be eligible for a return, please make sure that:

• The Service that were purchased in the last 14 days

The following services cannot be returned:

• The supply of services made to Your specifications or clearly personalized and completed at least 8% work.
• The supply of service which according to their nature are not suitable to be cancelled, deteriorate rapidly or where the date of expiry is over.
• The supply of services which are not suitable for cancellation due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of services which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse cancellation of any service that does not meet the above return conditions in our sole discretion.

Only regular priced Goods/services may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

You are responsible for the cost and risk of partially completed service from Us. You should send the details at the following address:

support@prathibhachand.com

We cannot be held responsible for Completed services post completion of warrant period given (Tenure will be decided based on service and will be mentioned on the contract papers). Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Services or proof of received return delivery.

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: support@prathibhachand.com